Wealthsource Legal Pty Ltd (trading as “W Legal Group”) is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner.
What is Personal Information?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include but not limited to: names, titles, addresses, email addresses, phone and facsimile numbers, and bank account details.
What is Sensitive Information?
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
How do we collect Personal Information and Sensitive Information?
Personal Information and Sensitive Information (together, ‘Information’) are obtained in many ways including correspondence, by telephone and facsimile, by email, via our website www.wlegalgroup.com.au, from other publicly available sources and from third parties. We don’t guarantee website links or policy of authorised third parties.
Where reasonable and practicable to do so, we will collect your Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Why do we collect Information?
We collect your Personal Information for the purposes of, including but not limited to:
- providing our legal services;
- providing information or advice to our clients;
- managing client relationships and business relationships;
- administering and processing payments;
- complying with legal and regulatory obligations;
- providing our clients with information regarding upcoming events or seminars;
- managing and improving our services and website functionality.
We may use your Personal Information to send you marketing communications related to our services, updates or events. You have the right to opt out of receiving such communications at any time by contacting us in writing using the contact details set out below.
Sensitive information will be used by us only for any of the above purposes, with your consent, or where required, authorised by law.
When we collect Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it. Please note that if you do not provide us with Information we request, we may not be able to provide you with our services.
Disclosure of Information
Your Information may be disclosed in a number of circumstances including the following:
- Third parties where you consent to the use or disclosure; and
- Where required or authorised by law.
Your Information is not routinely disclosed overseas. However, your Information may be disclosed overseas when it is specifically appropriate to providing our legal services for a particular client.
Storage and Security of Information
Your Information is stored with a third party storage provider(s) in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
We reasonably protect your Information by:
- Incorporating password access and firewall protection procedures to all electronic databases;
- Implementing physical measures, including restricting access to the premises on which Information is held;
- Regularly updating our software, which protects against known vulnerabilities and ensures that our infrastructure remains secure; and
- Enforcing strict confidentiality obligations to safeguard the privacy of your Information.
When your Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or delete your Information, which usually occurs 7 years after the completion of your matter.
Access and Correction to your Information
You may access the Information we hold about you. If you wish to access your Information, please contact us in writing using the contact details set out below.
If you find that the information we have is not up to date or is inaccurate, please contact us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
In order to protect your Information, we may require identification from you before releasing the requested information.
This Policy may change from time to time and is available on our website.
Postal address: Shop 4/398 Middleborough Road, Blackburn VIC 3130
Telephone: (03) 9590 6180